Features Only Justify The Price! When I’m training my course “How To Sell Value and Not Price,” I always remind participants that features only justify the price. Benefits justify the purchase. You have to make sure that you include a customized benefit with every feature that you provide. The customer will always want to know […]
Legal Alert: Ohio Minimum Wage Increase Effective As Of January 1, 2019 As of January 1, 2019, Ohio’s minimum wage has increased to $8.55 per hour for non-tipped employees ($8.30 per hour in 2018) and $4.30 per hour for tipped employees ($4.15 per hour in 2018). “Non-Tipped Employees” include any employee who does not engage […]
My customer wrote a bad check. How do I get paid? You own a business, and one of your customers writes a check as payment for your goods or services. After you attempt to cash the check, the bank returns it to you, unpaid, for lack of funds in the customer’s bank account. Now what? […]
Onboarding New Customers When a new employee begins his or her first day, they are placed in the company’s onboarding program for a designated period of time. So my question is, are you placing your new customers in a similar program to help ensure a smooth transition into your company? If not, why not? Onboarding […]
I am a SMB, Should I Employ a General Counsel? A couple of years ago, I met with a small business that was considering hiring its first general counsel. This company had grown over 15 years and had reached an inflection point in terms of deciding the best way to handle their legal matters. This […]
You’ve made bad financial decisions in your past, and now you have the debt to show for it. Large amounts of debt can easily be overwhelming. Fortunately, you do have some options. You might be able to work with your creditors to reduce the amount of money you owe or get more time to pay […]
Just Smile Have you seen some of the TV commercials that show before and after photos? If you notice, the big difference is the lack of a smile in the first picture. Your facial expression speaks volumes when it comes to making a positive first impression, whether it’s on the phone or in person. When […]
Should You Make Mandatory Arbitration Part of Your Business Contracts? In an article titled “Fortifying Your Customer Contracts”, Max Julian identified the terms and conditions that should be included in a well thought out contract, including dispute resolution procedures. To quote Mr. Julian: “If a dispute does arise, it may be a good idea to […]
Self-Control “You will continue to suffer if you have an emotional reaction to everything that is said to you. True power is sitting back and observing things with logic. True power is restraint. If words control you that means everyone else can control you. Breathe and allow things to pass.” – Warren Buffet
Getting your finances under control is nearly impossible without using some method of budgeting, which is really just a plan for how you’ll use the money you earn. It’s up to you to pick a budgeting method that makes sense to you. What is Zero-Based Budgeting? Zero-based budgeting starts with the premise that your income […]
