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Are You Ready to Lead?

Leadership is intentional. It takes preparation. It calls for a personal investment in yourself and in others. There are at least three questions each person should ask themselves before embarking upon the leadership journey. Others will be asking the same questions about you if they are not already doing so currently. They will ask: 1. […]

Sales Tip #474 Invisible Language, Part 1: “Actually”

Invisible Language, Part 1: “Actually” In this “Invisible Language” mini-series, I’ll discuss words/phrases that should be avoided when speaking with customers. They are almost always unnecessary and only serve to belittle the listener (in our case, customers/clients). “Actually” is the most common culprit, and it’s something we are all guilty of saying from time to […]

The First Habit of an Effective Leader

As I scanned news feeds, I read about the various investments companies are making to improve its operations, grow its footprint, add additional services, or increase its revenue. MCPc (Cleveland based data protection company) made an additional investment in Erie, PA. Intel just laid the cornerstone for Mobileye’s new global development center in Jerusalem. Cleveland […]

Sales Tip #466 Pre-Call Planning

Pre-Call Planning We have all heard the saying “When you fail to plan then plan to fail.” This also applies to how well you prepare for your Sales Call. Use the six pre-planning steps listed below as a checklist to determine how prepared you really are for the appointment. Research Your Prospect Know the Prospect’s […]

Sales Tip #459 Your Outcome Can Be Determined By Your Outlook!

Your Outcome Can Be Determined By Your Outlook! Have you ever heard of the Self-Fulling Prophecy? It refers to the socio-psychological phenomenon where someone “predicts” or expects something, and this “prediction” or expectation comes true simply because one believes it will. This happens because their resulting behaviors align to fulfill those beliefs. This suggests that […]

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